Making a car insurance claim

If your in an accident it is important you know what to do. You'll find everything you need to know here.

Report a Claim

How to Report a Claim?

No Nonsense report a claim

If you have been in an accident contact us: 1890 25 27 39

If you need to make a claim it is important that you know what to do. Please visit our step by step claim process. We are here for you in whatever we can be. For information about our Data Protection Statement and claims process, please click here.

Checklist

  • Call the Emergency Services

    You should inform the Gardaí no matter what the nature of the accident is. You should call for medical assistance if needed.

  • Understand What Happened

    It is important for you to map out in your own mind the sequence of events and try to note these down. But you should never admit you're the one at fault.

  • Swap Details

    The most important detail is the car reg, but you should also get the name, phone number and details of their insurer. You can find these on the windscreen of the car. If there are any witnesses you should collect their details too.

  • Move to a safe location

    Once you have collected all the evidence you should move both yourself and your car to a safe place.

  • Take pictures of the event

    We will need as much evidence as possible so please take photos of the damage, the cars, the position on the road and anything else of interest.

Our Claims Process

1

Collect Your Evidence

Make an accurate recording of the incident. Take down the date, time and location. Take photos of the damage and get full details of the other parties involved.

2

Give us a Call

At No Nonsense, the majority of our claims do not require lengthy claims forms. A simple 15-minute chat is all it takes to get your claim moving. Do not commence repairs without agreeing with us first as if you do it may prejudice your claim. After our call we will send you a letter with the claim number and handler contact details

3

Confirmation in Writing

After our call we will send you a letter just to confirm what we discussed and issue you with your official claim number.

4

Getting Payment

When costs have been agreed we can raise a cheque less any applicable excess on an approved estimate or by payment to the garage directly. It's completely up to you.

A

The Details

We will run through all the details of the claim with you and discuss the evidence you've collected.

B

Additional Assistance

We will discuss all of your options here - for example, if you have a courtesy car as part of your policy or if you need us to go through the details of our approved repairers.

C

Next Steps

We will then talk you through the next steps. The majority of claims are quite simple to resolve but some may need an Assessor. In these instances we will get an Assessor to contact you within 48 hours of your call to arrange a time that is convenient for you.

We've Kept Things Simple

  • No Complex Claim Forms*
  • Just 15 minutes to get your claim process started

Approved Suppliers

Pratts Auto Bodyshop

Bennekerry, Co Carlow

059 9141440

24 Hour Recovery: 087 2545609

Autotech Bodyshop Ltd

Dublin Rd, Poles, Co Cavan

049 4330777

Barrys of Bantry

Cork Road, Bantry, Co. Cork

027 50023

Cavanaghs of Charleville

Limerick Road, Charleville, Co Cork

063 30300

24 Hour Recovery: 087 2518190

Clarke Bros (Bandon)

Clonakilty Road, Bandon, Co Cork

023 8829235

24 Hour Recovery: 086 2795499

Fermoy Nissan

Dublin Road, Fermoy, Co Cork

025 31555

Mallow Accident Repair Centre Ltd

Quartertown Industrial Estate, Mallow, Co Cork

022 22514

Dineen Crash Repairs

Unit J1, Marina Commercial Park, Centre Park Road, Cork

021 4317673

24 Hour Recovery: 087 2628728

Hegartys Auto Service

Letterkenny, Co Donegal

074 9121095

Accident Repair Centre

Unit 18 Cookstown Ind Est, Tallaght, Dublin 24, Dublin

01 4624727

Excel Autocare

Unit 6, Woodlawn Business Park, Old Airport Rd, Cloghran, Co. Dublin

01 8621300

Crofton Motors Ltd

18 Sundrive Road, Kimmage, Dublin 12, Dublin

01 4921833

Gregg Martin Crash Repairs

3/4 B Kilbarrack Industrial Estate, Dublin 5, Dublin

01 8394956

Northbrook Motors

North Road, Finglas, Dublin 11, Dublin

01 8344110

24 Hour Recovery: 087-2552815

Westley Motors

1A / 2A Bluebell Industrial Estate, Naas Road, Dublin 12, Dublin

01 4602080

Windsor Deansgrange

Unit 10, Deansgrange Business Park, Deansgrange, Co Dublin

01 2191622

Frank Byrne Autobody Repairs Ltd

Unit 12 Glenascaul Business Park, Oranmore, Co Galway

091 388999

24 Hour Recovery: 091-388999

Masonbrook Motors Ireland Ltd

Loughrea, Co. Galway.

091 841258 / 091 842868

Kingdom Crash Repairs

Monavalley Industrial Estate, Tralee, Co Kerry

066 7180000

24 Hour Recovery: 087-2618277 or 086-1083581

Michael J O'Sullivan

Camp, Castleisland, Co Kerry

066 7141497

24 Hour Recovery: 087-2618277 or 086-1083581

Old Chapel Crash Repairs / Reens of Rathmore

Rathmore, Co Kerry

064 7758150

Morans Crash Repairs

Downings North, Prosperous, Co Kildare

045 868428

24 Hour Recovery:087-2486524

Fitzpatricks Garage

Dublin Road, Kildare, Co Kildare

045 527700

24 Hour Recovery:086 2574721

Autobody Craft Ltd

Main Street, Urlingford, Co Kilkenny

056 8831998

Doheny Crash Repairs

Westcourt Business Park, Callan, Co Kilkenny

056 7755588

24 Hour Recovery:086 2517030 or 087 9752132

Corcoran Auto Body Works Ltd

Knockmay Industrial Estate, Portlaoise,l Co Laois

057 8621151

24 Hour Recovery: 087 2501044 or 057 8621151

Downeys Bodyshop

Dublin Road, Portlaoise, Co Laois

057 8622048

Brendan Lowe

Attyfinlay, Carrick-On-Shannon, Co Leitrim

071 9621105

24 Hour Recovery: 086 8231700

Ace Autobody

Units 1&2, Westlink Business Park, Ennis Road, Limerick

01 2735100

Limerick Auto Crash

Eastway Business Park, Ballysimon Road, Co Limerick

061 416155

24 Hour Recovery: 087 2588344 / 061 353920

Align Auto Repair Centre

Castlemungret, Dock Road, Limerick

061 309138

Westlink Accident Repair Centre

Westlink Bus. Pk. Clondrinagh, Ennis Road, Limerick

061 324494

Premier Crash Repairs

Littlewater Street, Longford Town, Co Longford

043 3342877

24 Hour Recovery: 086 8201377

N Smith & Sons

North Road, Drogheda, Co Louth

041 9831106

Oriel Body Repairs Ltd

Coe's Road, Dundalk, Co Louth

042 9336819

Casey Accident Repair Centre

Turlough Road, Castlebar, Co Mayo

094 9060500

24 Hour Recovery: 086 3846611 or 087 2346924

Kevin Connolly Car Sales (Connolly's Crash Repair Centre)

Rehins, Ballina, Co Mayo

096 79000

24 Hour Recovery: 087 2541243

Swinford Motors

Dublin Road, Swinford, Co Mayo

094 9251233

24 Hour Recovery: 094 9251233

Ace Autobody

Bective Street, Kells, Co Meath

046 9248700 or 01 2735101

T D Caldwell & Son

Unit 15, Mullaghboy Ind. Est., Navan, Co Meath

046 9023786

24 Hour Recovery: 087-2583338 or 087-6783315

Ted Brennan Motors

Corrintra, Castleblaney, Co Monaghan

042 9740618

Tullamore Nissan

Church Road, Tullamore, Co Offaly

057 9321233

24 Hour Recovery: 087 6209758

Meadowbank Motor Body Repairs

Meadowbank Industrial Estate, Rathedmond Road, Sligo

071 9170222

24 Hour Recovery: 087 2553432

Donal Ryan Crash Repairs Ltd

Templederry, Nenagh, Co Tipperary

0504 52212

24 Hour Recovery: 086 2073210

Jamie Lawlor Crash Repairs Ltd

Unit 3A, Ard Gaoithe Business Park, Clonmel, Co. Tipperary

052 6187304

24 Hour Recovery: 085 561752 or 087 8169396

Mahon Bridge Garage Ltd

Mahon Bridge, Leamybrien, Co Waterford

051 291112

O'Keefe Auto Body Repairs Ltd

Unit 19F, Six Cross Roads Business Park, Waterford

051 379111

24 Hour Recovery: 051 374441 or 087 2331414

Motorpark Athlone

Monksland, Athlone, Co Westmeath

090 6493999

J Donohoe

Quarrypark, Enniscorthy, Co Wexford

053 9242478

24 Hour Recovery: 053-9388456 or 0878207582

Motor Craft (Hartley's Auto Body Repair Centre)

Red House, New Ross, Co Wexford

051 420111

24 Hour Recovery: 051420111

Wexford Crash Repairs

Unit 11, Standfield Business Park, Kerlogue, Wexford, Co Wexford

053 9144014

24 Hour Recovery: 087-4169923 or 085-7029723

Armstrong Body Repairs

Ballinaclough, Rathnew, Wicklow, Co Wicklow

0404 69594

24 Hour Recovery: 0404 69594 or 086 2546268

Windsor Bray

Dublin Road, Bray, Co Wicklow

01 2720011

24 Hour Recovery: 087 2588433

FAQs

If you are unfortunate enough to be involved in an accident or have your car stolen, vandalised or damaged in any way, you can call our Claims Team on 1890 25 27 39 to report it. We will provide you with the support you need, details of the repairer nearest you and all the steps involved.

Our Claims Team will provide you with your claim reference number, the name of our agent dealing with your claim along with the necessary contact details.

The excess amount on your policy is the amount of money which you must pay should you have a valid claim. Your policy will only provide cover above this amount.

If you have opted for the "Car Hire Cover", a courtesy car is provided by our approved repairers and is available for the duration of repairs subject to the total cover applicable under the policy.